What should I do if the deposited amount via Cashterminal is not loaded in my account?

Please note that Cashterminal does not return already-inserted banknotes. If you have deposited an amount, but it was held by the device and not credited to your account, you should contact Cashterminal at phone number 070019777 for more information regarding the refund of the funds. Make sure to keep the receipt issued by the Cashterminal device.