Can I receive a freezing order to my account?

The services of Cashterminal Wallet are provided by iCard AD, a licensed financial institution that is required to comply with valid garnishment requests and other similar orders from competent authorities.

If an enforcement case has been initiated against you, a garnishment notice is usually sent to all banks and financial institutions where you hold accounts, along with the invitation for voluntary enforcement.

With this notice, the bailiff informs that a garnishment has been imposed on the funds, and we are required to block your account for outgoing payments and notify the authority that imposed the garnishment about the available funds, accordingly paying the garnishable amount.

Please note that a processing fee for the garnishment notice applies, according to the applicable tariff.

If your account receives funds from salary, pension, maternity or sick leave benefits, or other social payments, part of the amount may be exempt from garnishment (so-called non-garnishable income). Please contact us for further information at support@wallet.cashterminal.eu. 

Your account will be reactivated once we receive an official notice from the authority that imposed the garnishment, confirming the lifting of the freeze.